(2008) "Teaching Managers to Relate: Using Employee feedback to Boost Commitment and Morale at Work," proceedings, Applied Business Research Conference, Orlando.
(2007) "Lessons from Katrina: Crisis Communication and Rhetorical Protocol,"
Journal of College Teaching and Learning
, June, Volume 4, number 6.
(2006) 'A Universal Perspective on Communication: what Every International Business Manager Should Know,"
International Business and Economics Research Journal
, Dec. Volume 5, number 12, pages 15-18.
A Family Guide to Academic Advising
, National Center for the Freshman-Year Experience, University of South Carolina Press, Columbia, S.C. (cosponsored by the National Academy of Academic Advisors and 114,000 + copies sold to date. The editor has scheduled a Spanish version of this work for 2008).
(2006) "Language, Choice and the Power of Definition: A Rational Understanding of Gender and Communication in the 21st Century," paper presented at the
Oxford Round Table
, Oxford University, England, March.
(2005) Asking People to Measure Up: A Strategic Approach to the Performance Appraisal Interview,
at the Australia/New Zealand Communication Association Conference, Christchurch, N.Z.
(2003) Communication, Management, and the Role of the Expert Spectator: Adapting to co-cultures in the workplace,
of the Australia/New Zealand Communication Association Conference held in Brisbane, July.