Q. How do I use the Meal Plan vouchers?
A. All you have to do is to go into the place where you want to eat and hand over a signed voucher for the meal that you want (either breakfast, lunch, dinner, or pizza/kebab – there are 4 kinds of voucher) and… buon appetito!
Q. Will I need to bring any money for meals?
A. When you’re using your vouchers at our participating establishments, you don’t have to hand over ANY money (unless you want something extra). However, if you plan to eat at non-participating restaurants or travel outside of Prato and Florence, you will need extra money for meals.
Q. Can I use the vouchers at any time of day or night? Are there any 24-hour options?
A. Please note that all meals are guaranteed only at the appropriate moments – lunch vouchers can be enjoyed during lunchtime, dinner vouchers at dinner time, etc. Times may vary at each establishment. Restaurants do not tend to be open 24 hours, but there are two eateries that serve food and snacks until late – see the list below.
Q. Can the participating restaurants accommodate special diets?
A. Not all restaurants will be able to accommodate all special diets. For example, you will usually be able to find vegetarian options, but vegan dishes are much rarer in Italy. Your Student Affairs Coordinator in Prato has experience with accommodating specific diets and will be happy to assist you. If you have special concerns about your diet, whether out of personal choice or for medical reasons, please contact us. We will do our best to inform you about your options.
Q. Can I buy groceries with the Meal Plan vouchers?
A. Yes. There is one participating supermarket which will accept your vouchers in exchange for food. The supermarket is small by US standards but is very centrally located and carries all the essentials.
Q. Can I use my vouchers for alcoholic beverages?
A. No. Meal vouchers cannot be traded for alcoholic beverages.
Q. What if I want something that’s not on the menu?
A. If there’s something not on the menu that you’d like, or you’d like something swapped out for something else, feel free to ask the people who work in the restaurant/bar, but it might not be possible for them to oblige.
Q. What happens if I forget my vouchers at home?
A. You must hand over your voucher in the bar/restaurant to get your free meal. No voucher, no free meal.
Q. What if I lose my vouchers?
A. You must NOT lose your vouchers! It is your only way to get your meals. We do not distribute all of your vouchers at one time, so if you do lose some you will have to wait until the next batch is distributed before you get any fresh vouchers.
Q. Can I use another student’s voucher, or give vouchers to a friend or guest?
A. Yes. Your meal vouchers are for yours to use as you see fit. Note, however, that if you run out, you will not be given more vouchers before the next batch is distributed. Exchanging vouchers for alcohol is NOT permitted.
Q. Can I use my vouchers in more than one place, or do I have to choose one and stick to it?
A. You don’t have to stick to one place – you’re free to try out all of the establishments who have signed up to the scheme. In fact, we encourage it!
Q. What can I get for my vouchers?
A. Here’s a rough guide to what the vouchers will get you (although establishments vary):
- Breakfast typically means: pastry or sandwich + cappuccino/tea + water or fruit juice
- Lunch typically means: main course + water + coffee
- Dinner typically means: appetizer + main course + water + coffee
main course + fruit or dessert + water + coffee
Q. Where are the participating restaurants?
A. The cafes and restaurants that will accept your meal vouchers are all located in the city center within quick walking distance from the school and housing. You’ll also be able to use some of your meal vouchers to buy food at a small local supermarket. You will receive a list of participating restaurants and location information when you arrive in Prato.