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Login Troubleshooting

1. The preferred method is using the UNH Portal at (you can also access the UNH portal from the University of New Haven home page by clicking on the insideUNH link). Single sign-on authentication to Blackboard is available directly from the Portal - once logged on just click on the BB 9 icon in the upper right-hand corner.. Many other services are also available directly from the portal.If, however, you have difficulties logging into the portal, you should try logging into Blackboard directly (see below).

2. You can also access Blackboard by going to  or by clicking on “Quick Links” from the University home page.  Go to Logins, click on the Blackboard link.  Log in by typing your username and your UNH email password.

3. Click  OK to login.

If you are having problems, please call 203.932.7062. The staff of the Campus Card Office are trained to help you log onto your account. Calling them and having them walk you through the login process is the most effective way to solve any login issues you are having. The staff can look up your default password, test your ability to log in, add you to classes and explain the basic use of the system.

Please note: Staff can only provide assistance directly to the student. We cannot provide assist to any other party.

If, after calling the Campus Card Office they are unable to log you in, please email

AOL users: The AOL browser is not supported. Once you've logged into the internet through AOL, open a browser and access Blackboard.

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