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Refund Policy

Refund Policy Regarding Withdrawing or Dropping from Undergraduate Courses

Tuition may be refunded in full when a class is closed, full, canceled or when the university rejects the enrollment application. If a student chooses to drop or withdraw from a course, the following schedule applies:


Percent of Refund                   Date of Withdrawal
100%                                        Before course begins
80%                                          1st week of semester
60%                                          2nd week of semester
40%                                          3rd week of semester
20%                                          4th week of semester

 

Refund Policy Regarding Withdrawing or Dropping from Graduate Courses      

Tuition may be refunded in full when a class is closed, full, canceled or when the university rejects the enrollment application. If a student chooses to drop or withdraw from a course, the following schedule applies:

Percent of Refund                   Date of Withdrawal

100%                                        Before first class meeting
80%                                          Prior to second class meeting
60%                                          Prior to third class meeting
40%                                          Prior to fourth class meeting
20%                                          Prior to fifth class meeting

 

Refund Policy Regarding Withdrawing or Dropping from Summer and Intersession Courses      

Tuition may be refunded in full when a class is closed, full, canceled or when the university rejects the enrollment application. If a student chooses to drop or withdraw from a course, the following schedule applies:

Percent of Refund        Date of Withdrawal
100%                            Before first class meeting
50%                              After first class meeting
0%                                After the first week of classes   

 

Refund Policy Regarding Withdrawing or Dropping from Online Programs

Tuition may be refunded in full when a class is closed, full, canceled or when the university rejects the enrollment application. If a student chooses to drop or withdraw from a course, the following schedule applies:

Percent of Refund                          Date of Withdrawal
100%                                Before 11:59 p.m. on the begin date of the course
50%                                  Before 11:59 p.m. two days after the begin date of the course
0%                                    After 11:59 p.m. two days after the begin date of the course

 

For information about protecting your investment with tuition insurance, please follow this link

An important note for withdrawing students receiving Title IV funds: 

Withdrawal from classes may require the return of Title IV funds. Please review the Financial Aid Policy regarding the return of Title IV funds which can be found here. 

 

Refund Policy Regarding Overpayment of a Student Account

The Bursar's Office at the University of New Haven is responsible for issuing refund checks to students and/or parents.

Refunds for excess Title IV funds are processed automatically, but only after your financial aid has disbursed to your student account.  A refund request form needs to be completed if you have a credit balance that was not caused by excess Title IV funds.  The deadline for a refund (this includes both Title IV and non-Title IV funds) to be processed in any given week is Monday and Wednesday at 12:00 pm.

Students should monitor their ePay account.  When a transaction appears on your account that says “Student Refund”, the refund check will be available in the Bursar’s Office the next business day after 1:00 pm.  Checks will always be held to be picked up by the recipient unless the recipient has specifically requested that the refund check be mailed.  Please note that we are unable to mail checks by any means other than first class mail through the United States Postal Service.  In addition, we will not release a refund check to a third party without the written consent of the payee.  If a refund is not picked up after 2 weeks it will be mailed to the student’s mailing address in Banner.  It is the student’s responsibility to make sure the address is correct.

 

Please note the following important items concerning the processing of refunds:

A valid picture identification such as a UNH student identification card or a valid driver's license will be required in order for you to pick up your refund check.

Every effort is made to process eligible refunds the week a credit balance appears. At times there will be situations beyond our control that will delay the production of refund checks (inclement weather, technical issues, etc). We appreciate your patience and understanding in situations such as these.

When federal loan funds are released to UNH, federal regulations stipulate that UNH has 3 business days to apply the funds to a student's tuition account. After this disbursement is complete, federal regulations further stipulate that UNH has 14 days to issue a refund of a credit balance. We understand the importance of these funds and we will do everything possible to issue refunds prior to the 14 days allowable by regulation. For Pell Grant recipients, UNH has 7 days to issue a refund of a credit balance at the start of a term. If a Pell Grant recipient does not wish to be refunded within 7 days, the refund will be processed under the standard refund policy.

Per federal regulation, a refund is issued to a PLUS Loan borrower if an overpayment exists at the time all financial aid credits are applied to an account.

If you are traveling to campus for the sole purpose of picking up a refund check, it is advisable to call the office first to verify that your check is available.

UNH will not stop payment and reissue a replacement check for at least 30 days after the original check is issued. If you are requesting that a check be mailed to you, please be sure to provide a complete address to facilitate delivery. In the event that a check is lost or misplaced, a replacement check will be issued after the 30 day waiting period.

Refund checks from excess loan funds cannot be canceled and returned to your lender beyond 45 days from the date the refund check was issued to you.

If a refund is due and the original payment was made by credit card, UNH will credit back the card that was used for the original transaction instead of issuing a refund check.



  1. Refund Request Form

    Click here to download the Refund Request Form