<?xml version="1.0" encoding="UTF-8"?><item href="/faculty-staff-profiles/shontel-ross.php" dsn="faculty"><fname>Shontel</fname><mname/><lname>Ross</lname><credentials>MBA</credentials><title-1>Assistant Director of Online and Micro-Credential Recruitment</title-1><title-2/><title-3/><title-4/><title-5/><additional-info><a href="https://newhaven.omniweb.cloud/admissions/graduate/index.php">Office of Graduate Admissions</a></additional-info><faculty-leave/><email>STRoss@newhaven.edu</email><phone>(475) 331-1673</phone><office><span><a class="secondary-link" href="https://map.concept3d.com/?id=1284#!m/374238" target="_blank" rel="noopener">Anemone and Steven Kaplan Hall, Room 108</a><br/><br/></span></office><media/><image><img src="https://newhaven.omniweb.cloud/_resources/images/faculty-staff-headshots/shontel-ross.jpg" alt="Shontel Ross"/></image><tags><tag>domestic</tag><tag>office-admissions-grad-staff</tag></tags></item>