external In the Media October 30, 2023 Pavani Rangachari, professor and director of the Master of Healthcare Administration Program, had her published paper, The Untapped Potential of the Quadruple Aim of Primary Care to Foster a Culture of Health, cited in this article by Forbes discussing five principles to improve the patient experience. https://www.forbes.com/sites/forbestechcouncil/2023/10/30/how-modern-tech-helps-health-systems-accomplish-the-quintuple-aim/?sh=1d5aa5e759ca pavani-rangachari news-all news-in-the-media year-2023 month-october name-pavani-rangachari