<?xml version="1.0" encoding="utf-8"?>
<item href="/news/in-the-media/2024/articles/1710959600.php" dsn="blogs">
  <type>external</type>
  <image>
    <img src="https://newhaven.edu/_resources/images/faculty-staff-headshots/george-heudorfer.jpg" alt="George Heudorfer"/>
  </image>
  <category>In the Media</category>
  <image-caption/>
  <title>CT Insider: Eversource ranks second-to-last in customer satisfaction survey</title>
  <pubDate>March 20, 2024</pubDate>
  <description>George Heudorfer, an adjunct professor of marketing, comments on Eversource Energy's ranking in the American Customer Satisfaction Index for utility companies.</description>
  <hide-description/>
  <external_link>https://www.ctinsider.com/business/article/eversource-energy-american-customer-satisfaction-19248047.php</external_link>
  <hide-description/>
  <author>george-heudorfer</author>
  <author-details/>
  <hide-author/>
  <image-caption/>
  <hide-image/>
  <tags>
    <tag>news-all</tag>
    <tag>news-in-the-media</tag>
    <tag>year-2024</tag>
    <tag>month-march</tag>
    <tag>name-george-heudorfer</tag>
  </tags>
</item>
