external In the Media June 21, 2024 Kenneth Gray, a senior lecturer of homeland security and criminal justice, discusses an outage of 911 emergency services in Massachusetts and what may have occurred to cause it. https://turnto10.com/news/local/expert-explores-possible-reasons-for-911-service-outage-in-massachusetts-emergency-call-number-heat-software-update-solar-electrical-june-18-2024 kenneth-gray news-all news-in-the-media year-2024 month-june name-kenneth-gray