Marketplace E-Commerce Transaction Refunds and Exceptions

Important: This page does NOT refer to the University's student refund policy for academic programs, tuition and fee charges. For student refund policy information, please refer to this page.

Transaction Refund Information

This page provides refund policy information for e-commerce transactions conducted through this University Marketplace e-commerce storefront, only. All sales and transactions conducted through the University Marketplace e-commerce storefront are final, unless noted in the exceptions section below.

If you have reviewed the exception criteria listed below for your order type and believe you are eligible for a refund, you may submit your refund request:

Request Refund

Exceptions

Project Lead The Way: College Credit Request Form
Refunds are available only for accidental duplicate orders. If you have mistakenly paid for the same college credit request multiple times, please request a refund using the button above.