IT Information for Incoming Students
Network and Account Information
All enrolled students receive a University of New Haven network account. The account name and password is automatically generated and the account information is sent by emaill to the email address provided by the student. This process generally starts in March for students beginning classes in the fall.
This login information is used for all access to the University's network and services. These include the myCharger Portal, Banner (student registration system), Blackboard (Learning Management System), and the University of New Haven email account, which is hosted by Microsoft's Office 365. Accessing the wireless network or logging into a computer in the library or a computer lab also requires your student account login. The University's West Haven Campus offers wireless access for your laptop computer, tablet, smartphone or other device in almost all locations. Students should log in to the Student network, which is a secure network designated specially for their use.
If you do not receive your login information within 3 business days after your confirmed acceptance or deposit, contact the Student Technical Support Office by emailing Studenttechsupport@newhaven.edu or by calling (203) 932-8324, Option 2. Please be prepared to answer several questions that will verify your identity for the staff before they provide you your login information. If you previously received your login and you have forgotten your password, you'll need to reset it. For more information, on resetting your password, visit the Office of Information Technology on myCharger.
The myCharger portal is a launch pad into all that is the University of New Haven. Explore the different departments and services the University has to offer. See what's happening on campus. Access system resources such as email, course registration and payment information. MyCharger is the one-stop destination for all your information needs. You should log into the portal daily as personal notifications will be pushed to the site.
Setting Your Email Up on a Mobile Device
Once you have received your account information you're going to want to set up your University of New Haven's email on your mobile device. Your instructors are going to start emailing you well ahead of the start of classes and the University sends out useful and targeted information on a regular basis. For more information on setting up your email on a mobile device, visit the Office of Information Technology on myCharger.
For questions or assistance about syncing email to a mobile device, contact the Student Technical Support Office at firstname.lastname@example.org or (203) 932-7235. You may also stop by the office in person. It is located on the main campus inside the Campus Bookstore.
Computers, Software and Networking
From getting a discount on a new computer to receiving free and heavily discounted software, all the information you need is in this section. Navigate through the tabs to find the details on each different section.